Can I get credit for my order if I forget to use the app?

You sure can! While it's important to use the app every time to make sure you don't miss out on points, rewards, or special offers, if you ever forget to or if you are unable to scan your app at checkout, we can definitely help out and make sure you don't miss out on Rewards Points!

Simply reach out to us at [e-mail] and attach a photo of your receipt or a screenshot of the settled purchase in your card's transaction history. We would be happy to adjust your loyalty progress manually!

Please note, we do require proof of purchase as we are unable to access your transaction details based on an order number.